This document certifies the norms of the agreement between JAIPUR BIKES – Rajasthan and the rider member. If any of the rider members does not agree with the terms and conditions mentioned by JAIPUR BIKES, then he or she will not be eligible for the services offered by us. You can go through the below mentioned terms to have a full understanding of the same.

  1. Eligibility criteria
    • You must be 18 years old.
    • You must have a valid driving license.
  2. Documents required
    • You must provide a valid identity proof in original, such as Passport, PAN card, Voter id and Aadhaar Card. It needs to be deposited at the time of pickup and returned to you after you drop off.
    • A valid address proof with a copy of Driving License
    • We may deny booking in case you fail to produce the documents at the time of pickup. No refund will be given in such case
  3. Things included in the rental
    • Hourly-based rental service
    • One free helmet (to be returned back after drop off)
    • Roadside assistance only in Rajasthan
  4. Fuel
    • Fuel is totally on you. You will get the bike with full tank and you have to return it back with full tank or take our bike with complimentary fuel to reach nearest fuel station.
  5. Pillion Rider
    • A Pillion rider is allowed with you with no extra charges. However if he/she also intend to drive during your rent out period, a copy of valid driving license must be provided to us at the time of pickup.
  6. Rider’s checkout
    • You will be provided with a fully serviced bike.
    • You must properly check out the bike before going on the ride.
    • You must report to us as soon as possible in case of any failure.
    • You take full responsibility to maintain serviceability of the bike. Any damages to the bike occurred during your rental period will solely borne by you.
    • In case of any unfortunate accident leading to death of the renter, you permit us and our partners to recover against any damages to the bike from your legal heirs/ next of kin.
  7. Driving rules and regulations
    • You must follow all the traffic rules while driving; in case of any negligence JAIPUR BIKES will not be liable. All the challans will be paid by the rider himself.
    • JAIPUR BIKES will not be liable to any consequences if the rider is riding under the influence of Alcohol or Drugs. In case of any accident under the influence of alcohol or drug the rider have to pay the damage charges.
    • You should always wear a helmet while riding.
    • You cannot use our bikes for racing purposes without our written permission. JAIPUR BIKES may impose a penalty for such abuse of bike.
    • You are also not permitted to make any stunts and will be fined heavily if you are found to be involved in such abuse of our bikes.
  8. Availability of bikes
    • All the bookings done with JAIPUR BIKES will depend on the availability of the bikes. We will refund you full booking amount in case we are unable to fulfill your booking owing to situations beyond our control. Same shall reflect in your bank account within 10 working days.
  9. Security
    • You need to pay a fully refundable security deposit at the time of pick up. You must check the amount required for security deposits at the time of making booking. Failures to comply with our security deposit requirements may force us to deny booking. Please be aware that no refund is applicable in this case.
  10. Extension of the trip
    • You must inform us in advance if you want to extend your trip.
    • Extension of the trip depends on the availability of the bike and prevailing rates at that time.
  11. Bike return policy
    • You must return the bike on assigned time in fully serviceable condition. Any damages or failures will be charged up to the amount to make a bike serviceable using genuine spare parts of the bike.
    • Late returns up to one hour of drop off time are accepted without any extra charges for bookings beyond 24 hrs. Afterwards a late fee will be payable by you. In case you extend your trip late fee will not be levied.
    • You must drop the bike at the same location from where you picked it up.
    • You can’t leave or abandon the bike without written permission of JAIPUR BIKES. There is a fine on full security deposit as well as legal action will be taken against you. You are also not permitted to give the bike other than authorized riders during your rent out period.
  12. Servicing of bike during trip
    • There may be servicing due during your rent out period for which you will be notified at the time of pickup. The charges for such servicing will be reimbursed by us at the time of drop off subjected to the production of original bill/invoice.
  13. Charges
    • In case of damages to the motorcycle due to accidents or otherwise, you are liable to pay the full amount to make the bike serviceable.
    • In case of theft full value of a new motorcycle
    • In case of loss of helmet, you need to pay Rs. 1000.
    • All the traffic challans/penalties for violation of traffic rules is the sole responsibility of the rider and must be paid off to traffic authorities.
  14. Cancellation Policy
    • If booking is cancelled before 24 hours : No charges
    • If booking is cancelled between 24 hours – 12 Hours : 50% of the booking charges will be deducted
    • Within 12 hours : No refund
  15. Legal dispute
    • In case of a legal conflict or dispute, only the courts of Jaipur, Rajasthan will have sole and absolute jurisdiction in all matters initiated before the court of law, emerging due to any disagreements or conflicts between the rider member and JAIPUR BIKES with respect to the services rendered.
  16. Policy revision
    • All the terms and conditions mentioned here in this agreement can be revised without any prior notice. JAIPUR BIKES reserves the right to do changes or modifications in part of this document.